Apache Cassandra® Support
Enterprise-grade support from deep Cassandra specialists, not generalists spread across hundreds of technologies. Vendor-independent, flexible, and built for mission-critical production environments.
Cassandra Expertise
Our engineers know Cassandra internals including compaction, gossip, repairs, and LWTs. You get specialists, not generalists reading documentation.
Guaranteed Response Times
SLA-backed support for production issues. When your cluster needs help, a Cassandra engineer picks up, not a generalist.
Vendor Independent
We support open-source Apache Cassandra. No proprietary forks and no lock-in. Your data infrastructure stays yours.
Cassandra runs in our DNA
Our engineers have worked with Cassandra since its earliest major releases. We built AxonOps from the ground up for Cassandra operations because we saw first-hand what production clusters needed. That depth of experience is what you get when you work with us.
Free open-source desktop client for Cassandra
AxonOps Workbench gives developers and DBAs a modern querying, modelling and collaboration environment for Apache Cassandra. It includes an enhanced CQL console, advanced query tracing, built-in performance metrics and the ability to run local Cassandra clusters directly on your desktop.
Is this for you?
Typical Cassandra teams we support across implementation, growth, migration, and operational risk management.
Running Cassandra in production without deep in-house expertise
Your team can manage day-to-day operations, but you need specialists on call when things get complex: scaling, upgrades, repair strategy, and performance tuning.
Moving away from a vendor-managed Cassandra
You're migrating off a proprietary Cassandra distribution and need support for open-source Apache Cassandra without lock-in.
Scaling your Cassandra clusters
Your data volume is growing and you need experienced guidance on topology, capacity planning, and operational resilience.
Compliance requires a support contract
Your organization needs a formal support agreement with guaranteed SLAs and audit-ready support workflows.
Building a new Cassandra platform from scratch
You are implementing Cassandra for the first time and want the right data model, security baseline, and operating model from day one.
Needing independent validation of your Cassandra architecture
Your team wants an expert second opinion on cluster design, replication strategy, and scale plans before production rollout.
What your support engagement covers
Built for production teams that need confidence in day-2 operations, not just advisory calls.
Production Incident Response
Fast triage for node failures, latency spikes, read/write timeouts, repair instability, and cluster-wide availability incidents.
Performance & Capacity Engineering
Guidance on data modelling, compaction strategy, hardware sizing, throughput optimization, and cost/performance trade-offs.
Upgrade, Migration & Topology Guidance
Structured support for version upgrades, cluster expansion, cloud/on-prem migration planning, and risk-managed rollout steps.
Security, Governance & Compliance
Hardening of authentication, authorization, encryption, backup controls, and auditable operational workflows.
Why Choose AxonOps for your Cassandra environment?
A focused support model for teams that need reliable Cassandra operations, expert guidance, and long-term platform confidence.
Cassandra-native, open-source first support
Support for upstream Apache Cassandra architectures without forcing proprietary distributions or lock-in decisions.
Operational depth from real production work
Guidance from engineers who handle Cassandra incidents, upgrades, and scaling decisions daily across mission-critical environments.
AxonOps software-backed support workflows
Shared operational context through AxonOps accelerates incident triage, shortens analysis loops, and keeps communication clear across support and internal teams.
Faster recovery and stronger prevention
Beyond incident response: RCA, repair and backup hardening, and runbook improvements that reduce repeat failures.
Enterprise security and compliance alignment
Support for secure Cassandra operations across access control, encryption, backup governance, and audit-ready operational practices.
Scalable partnership for growing teams
A support model that adapts from initial rollout to multi-cluster growth, with architecture guidance that scales with your platform.
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