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Maintained by AxonOps — production-grade documentation from engineers who operate distributed databases at scale

Set up ServiceNow Integration

Log in to ServiceNow

Navigate to Settings -> Integrations and click ServiceNow.

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Gather the instance name, username, and password from ServiceNow to fill out the form: servicenow-2

Update ServiceNow Incident Template

If you want to see the detailed description of a notification, add the description field to the ServiceNow incident templates.

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